See Where to sign in to Microsoft 365 for the correct sign in location for your particular subscription. Use a browser to verify that you are signing in with the username and password that's associated with your Microsoft 365 subscription. Verify your user name and password is working When signing to Word, Excel, PowerPoint, or OneNote, use the Microsoft Account associated with your Microsoft 365 subscription with or the work or school account you use with Microsoft 365 for business. Make sure you're using the correct Microsoft account, or Microsoft 365 work or school account Try one of these solutions to help with your issue. You can find help for a particular app from within the app, or select one of the links below to learn about deleting, sharing, saving, and syncing files, and using the app if you're offline. See What Microsoft 365 product or license do I have? if you're not sure what plan you have. For example, if you're using an iPad Pro with a 12.9 inch screen, you must have a qualifying Microsoft 365 plan with access to the desktop apps to edit files.Ĭheck below to see what features are available with your plan or version of Office.

Some qualifying plans and all non-qualifying plans have a screen size limit of 10.1 inches for editing in the Office mobile apps. * Editing available only on screen sizes up to 10.1 inches. Check your plan to see what you can do in the Office apps However, the features and files available to you depend on if you have a Microsoft 365 qualifying plan or non-qualifying plan, or if you have a one-time purchase of Office. LessĪll Microsoft 365 plans allow you to view documents using the Word, Excel, PowerPoint, or OneNote apps for iOS, Android, or Windows mobile devices. Office 2021 Office 2021 for Mac Office 2019 Office 2019 for Mac Office 2016 Office 2016 for Mac Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Small Business Admin Office 365 operated by 21Vianet - Admin Office Mobile for Android Office app for Android Office app for iOS Office Mobile for Windows Phone More.

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